Frequently Asked Questions

What deposits are required?

An $800 refundable security deposit is required and paid along with your 75% balance 45 days in advance of your visit. To avoid any deductions from your deposit, rules and definitions are clearly provided in the chalet.

What happens if we need to cancel?

We sure hope you don’t need to cancel, but we understand that unexpected things can occur. Since a cancellation at the last minute makes it harder to fill your spot, the refund varies depending on how close you are to your check-in date.

• 60 days prior to check-in – Full refund of all payments made
• 30 days prior to check-in date – refund 50% of payments made
• 14 days prior to check-in date – refund 25% of payments made
• Less than 14 days before check-in date – Sorry, no refund.
• Inclement weather/snow/ice – Homeowner or Group may cancel for a full refund

What should we bring?

Sunset Ridge Scrapbooking Retreat is very well equipped with nearly everything you will need. However, please bring personal products (shampoo, toothpaste, etc.), Keurig K-cups for your preferred beverage, and food. Three hair dryers are provided (one for each bathroom). Linens and towels are provided.

Do you have craft supplies?

Yes, we offer hundreds of paper themes for nearly every type of event, babies, weddings, vacations, sports, etc. for 25 cents per sheet. There are also many stamps, ink pads, scrapbooking books, and a free swap basket.

How is the kitchen equipped?

The kitchen truly has everything you need, including of course all the big things like refrigerator, dishwasher, microwave, cooktop and oven. Plus, you have about every gadget you can want, like Cuisinart, blender, juicer, George Forman grill, toaster and ice cream maker. Also, there is an entire cupboard of spices and baking items, like flour, sugar, oils etc. All pots, pans, dishes, silverware and dishes are provided, with place settings for 1o or more. The refrigerator also has basic condiments for your use, like ketchup, mustard, mayonnaise, etc.

Can we hire a massage therapist?

Several massage therapists are available for mobile visits. Please contact them directly for scheduling and payments. Cheryl Ann, cal311@comcast.net, 540-631-4866, or Cara, info@caracadabra.com, 540-878-7085.

How close is shopping and restaurants?

One of the wonderful things about Sunset Ridge is that it feels peaceful and quiet, yet is very close to everything! For starters, there is a quaint country store just 5 minutes away – a great place for homestyle cooking and to pick up basic grocery items. Then, Front Royal, VA is within about 25 minutes and has EVERYTHING: restaurants, bars, shopping, groceries, Home Depot – you name it. Winchester is about 30 minutes away and offers even more variety. Middleburg is also about 30 minutes away – a great town for shopping, antiquing and strolling the streets!

When is check-in and check-out

Regular check-in is 4:00 PM and check-out is 12:30 PM.Early check-ins and late check-outs are possible depending on other reservations. Please ask!

What rules should we know about?

There is a large sign in the chalet with reminders about things to do wehen you check-in and check-out and ways to avoid losing any of your security deposit. A sampling of these rules is below (not a complete list):

• leave the chalet as you found it. Put used linens and towels on the floor
• put trash bags in the green trash bins in the parking area
• do not leave the fireplaces on when you are not in the room
• be sure to lock every door when you leave
• be sure to strap down the hot tub cover when you leave
• no more than 4 in the hot tub at a time, and do not change settings
• don’t press buttons at random on electronics. Easy instructions are provided.
• be certain to turn off propane after using the BBQ grill.
• be careful not to place the hot BBQ lid on the deck railing.
• do not move the BBQ grill from its current position, or remove the straps.

Can I bring kids? Pets? Smoke?

The property is not child-proof and, in general, we prefer mature adults in the property. After all, this is a getaway from the stresses in life, right?! If you would like to bring children, please contact the owner. While we love pets, we do not allow them in the chalet since other guests may be allergic. Plus a group of ten is already a handful! The homeowner is allergic to cigarette smoke, so please smoke outside on the deck if needed, but be careful not to put ashes over the balcony.

How many people can stay?

The property can accommodate 10 guests or less.

Who do we contact if we have questions or issues?

You may contact the owner, Nancy Beckman, at 703-861-0162 (text or call). A handyman is nearby and can be called IF the owner can not help you on the phone. Contact information is in the chalet.

What shall we expect in terms of the drive and surroundings?

The chalet is located on a big, beautiful mountain which is why you get the stunning views. You will travel on paved highways for most of your trip, however the last 1.5 mile is a gravel country road with some inclines as you climb the short road to the chalet.This road is regularly maintained by the county and is wide enough for two cars.If there is chance of snow or ice, 4-wheel drive or all-wheel drive vehicles are strongly recommended.

What happens if bad weather prevents us from coming?

Your safety is the first priority. If there is a risk of inclement weather, there is a lenient cancellation policy and you will get a full refund. The homeowner will also monitor the weather and alert you if there is concern.

What payment type is accepted?

VRBO is used for booking and they accept major credit cards.

Can we use the hot tub and grill?

Yes, you may! However, we ask that you please be careful and observe the rules. Any mis-use of either item may mean that these items are no longer available for guests in the future, and we wouldn’t want that to happen!

Do we need to use stairs to get to the craft room?

A custom-built walking ramp has been built so you can roll your supplies directly from the parking area to the entrance of the crop room on the lower level. Carpeted stairs are necessary to access the crop room from within the chalet.

What types of crafts can we do?

Anything your heart desires! It’s your private 5’ space to use as you want: scrapping, quilting, jewelry-making, painting, paper crafts, writing – whatever! Please note that sewing machines require a lot of electricity, so no more than 5 or 6 are recommended. Also PLEASE, no spray painting inside the chalet.

Where do we park?

Prior to your arrival, you will be sent an “Arrivals” document with tips on parking. There is parking for 3 cars directly by the chalet and 3-4 additional cars in a close-by col-de-sac within 200 feet walking distance. Please coordinate with your other guest for a smooth arrival and departure.

Do you have WIFI for digital scrapbooking? Cell phone coverage?

Yes. WIFI is available throughout the chalet, and cell coverage is good to great for the vast majority of guests. A landline phone is provided if you need to make a call and your cell coverage is not acceptable.